Cuddly Concierge Won’t Carry Your Bags, But May Offer A Snuggle

By Katie Garrity

We have a feeling that the Hilton City Centre in Milwaukee, Wisconsin probably has the best hotel concierge on the planet. Why you may ask? Well, this hotel's concierge happens to be an adorable 6-month-old Mini-Goldendoodle named Millie!

Credit: Rusty Dahler
credit: Rusty Dahler

Rusty Dahler, Millie's owner (as well as the co-concierge at the Hilton), explained how this incredible idea came to fruition.

"Millie has changed the environment in our lobby 100 percent. When people come to check-in to the hotel, the first thing they ask is, 'Is that a real dog?' and then immediately head to the concierge desk to get their daily Millie fix," Dahler told Cuteness.

Credit: Rusty Dahler
credit: Rusty Dahler

A typical day for Millie consists of saying hello to guests where she is constantly being doted over. She also loves to smell hotel guest shoes and luggage for traces of other dogs. She also loves riding the luggage carts up and down the elevator for room deliveries.

Millie's mild temperament and love for people has created quite a buzz around the hotel and the greater Milwaukee area. She's even become a huge (sometimes sole!) reason people book a room at the Hilton Milwaukee.

Rusty continued, " Millie regularly receives emails and comments via our hotel website, great TripAdvisor reviews, as well as dog treats, sweaters, and toys from our guests. If you walk through the hotel, you'll often have people ask, "Where's Millie?" Our hotel operator mentioned that once a guest called to make a reservation and wasn't sure if this was the correct Hilton property. "Is this the one with the dog?" she asked and with that knowledge booked her room immediately."

Millie has touched so many people and so many lives since she began her stay with the hotel.

"I've had pilots on the floor in the lobby playing with her, children cuddling and chasing her, and brides posing — asking for a picture with our Canine Concierge. She has brought smiles, laughter, and even tears to many within her short time here, and we can't wait for more of this to come as she grows older with the Hilton Milwaukee."

Rusty went on to say, "I knew Millie would have an impact on the guests, but I never guessed the impact she would have on the employees."

Well, now we know that every single hotel on the planet needs a hotel dog like Millie.

You can follow Millie's adventures on her Instagram.

Credit: Rusty Dahler
credit: Rusty Dahler